These terms govern the use of the Peppolify platform, plugins, and related services.
The service includes the Peppolify platform, plugins, APIs, and documentation.
By creating an account or installing a plugin you agree to these terms and our privacy policy.
Account owners are responsible for user management and keeping authentication credentials confidential.
You must notify us immediately of any unauthorised access or security incident related to your account.
Subscription fees are invoiced monthly in advance based on your chosen plan. Usage overages are billed monthly in arrears.
Invoices are payable within 14 days unless otherwise agreed in writing. Late payments may result in suspension.
You may not use the service to send unlawful content, attempt to breach network security, or interfere with other customers.
We reserve the right to suspend access if use of the service threatens the stability or security of the platform.
We target 99.9% monthly uptime for the API and Access Point delivery. Planned maintenance windows are announced in advance.
Support availability and response times are described on the pricing page and may vary by plan.
To the maximum extent permitted by law, indirect or consequential damages are excluded. Our aggregate liability is limited to fees paid in the 12 months prior to the claim.
Either party may terminate with 30 days’ written notice. Immediate termination applies if the other party materially breaches these terms and fails to remedy within 14 days.
We may update these terms to reflect product or legal changes. We will notify customers at least 30 days before changes take effect.